Skip to main content

my morning went something like this...

After two cups of coffee & my work out I got down to business...

playing phone tag!

First call

Me: Yes...I'd just like to clarify we have fully moved onto your network? (our primary insurace through our mission agency lapsed)

Her: Ummmmm...I don't see this in your account.

Me: (not shocked...it's par for course right?) Well...I called last week & spoke with the patient advocate. She advised me she'd take care of everything & assign us a case manager. Maybe it'd be easier to forward me to her?

Her: Ummmmm...you currently are not assigned a case manager.

Me: (still feeling calm...and proud that I am) Okay...well let me call the patient advocate then.

Click

Second call

Her: How may I direct your call?

Me: Patient advocate please.

Her: (forwarded call w/o so much as a *sure...glad to help*)

Me: Left message

Third call

Me: (dial Geneticist to reapply for insurance approval so that we can finally get started on that!) Yes, this is regarding Trevor Foltz. I was just hoping you could resubmitt the paper work for insurance approval?

Her: Let me pull up the file. Okay I have all the paper work ready to go.

Me: (inwardly cheering cause that was SO easy!) Great thanks!

Fourth call

Me: (dialing Trevor's ENT because he's scheduled for tubes on Weds and I want to make sure all the insurance bases are covered)

Her: (answering machine)

Me: (so figures) left message

Fifth call

Me: (dialing voice mail cause evidently a call got missed in phone tag central)

Her: This is EI...do you have May 13th open for a PT appointment?

Me: (amazed that I have that week almost totally open!)

Sixth call

Me: EI case manager please

Bristel: (pulling my shirt and begging to get dressed)

Me: (annoyed) Shhhhhhhhh...mommy's on the phone

Bristel: (skulked sniffling to the stairs)

Me: left a voice mail confirming the date

Click

Me: (find my duaghter sitting on the stairs wearing a very cute poochy face)

Bristel: Mommy...you hurt my feelings!

Me: I'm sorry sweetie. I was on the phone...come here.

Snuggles make everything better!

Now...I'm off to brush my teeth. Paint my face. And pile the kids & Grams in the car to run errands.

All that AND a blog post!

Not bad before noon!

You know you're impressed!

Comments

Mama Skates said…
u're so funny! and yes, very impressed! ;0)
May 5, 2008 at 2:33 PM
Danielle said…
lol thanks Sharon!

You're totally my new BFF...cause you think I'm funny! *wink*

...danielle
May 6, 2008 at 8:37 AM
Post a Comment

Popular posts from this blog

I cried when I got the news

I felt like such a heel not going with Trevy for his first post hemi EEG. Yeeeeeees...Jonathan went with him. Yeeeeeees...he's just as good as me. But still! He's my baby! I was instead sitting on floor 6 east waiting for Neurology to get their boots here and help me sort out this medicine mess! Seriously it's like a bad joke...how many Neurologists does it take to write a bloody script? And fax prior authorizations? Cause Trevy's been back for hours now. And I'm STILL waiting! Anyway... Jonathan had just stepped out to meet the pizza delivery guy when Dr. EEG made his rounds. Of course I asked immediately if he had read the EEG. Of course he had. That's why he was there afterall. And I cried when he told me... that for the first time in almost two years. For the first time since this whole crazy mess began. my baby's EEG is completely normal! Side Note: It's super fun to sob in front of Japanese men and watch them squirm When I kept repeati...
22 comments
Read more

I sure hope...

they grow back curly! Saw the "unknown" flashing on the face of my cell phone and knew who it was. Who it had to be. Dr. Fellow. My eyes met Grams' and I nodded. Grams has a pool, see. For super hot days like today. We're also having a septic installed. Which meant no water or facilities at my place. But those weren't really the reasons I was there. Close to mom. The purple ringing thing in my hand was. Only I wasn't prepared for it to be ringing SO darn soon. Shortly after lunch instead of dinner! I swallowed. Took a deep breath. And clicked connect. Dr. Fellow has a very nice phone tone. Clear. Hint of compassion. If only a stitch of humor were added...it'd be heavenly. But there was no humor. Just business. He's very direct. I'm learning that about him. Which explains his short hello. Followed by immediately pushing into the news. Being that it was a unanimous consensus. The entire surgical committee feels Trevor is a good candidate. And then p...
27 comments
Read more

it's like being asked to the prom...

only MUCH MUCH bigger! I had noticed (yes...I stalk my site meter!) that a government ISP had logged onto Trevor's blog. Whoever it was had spent a good deal of time hanging out too. Followed a few minutes later by a government ISP...hailing from Washington. As in DC! My eyebrow raised. It was just kinda odd. Note-able odd. You know? Anyway...later that day (last week) I was folding laundry & thinking my crazy insane thoughts. Along these lines... I hope I'm not saying anything I shouldn't! Maybe I made somebody mad? Wait a minute! I live in America! I'm allowed to say anything I want! Aren't I???? A shout from the other room interrupted my thoughts before I had a chance to further mull. It was Jonathan. I had just received an email. **Side note...he's always doing that! Reading my emails! Sheesh!*** The said email was from a US Senator's aide! Asking if he could speak with me. Little ole' hardly has time to splash some make-up on ...
16 comments
Read more