Skip to main content

my morning went something like this...

After two cups of coffee & my work out I got down to business...

playing phone tag!

First call

Me: Yes...I'd just like to clarify we have fully moved onto your network? (our primary insurace through our mission agency lapsed)

Her: Ummmmm...I don't see this in your account.

Me: (not shocked...it's par for course right?) Well...I called last week & spoke with the patient advocate. She advised me she'd take care of everything & assign us a case manager. Maybe it'd be easier to forward me to her?

Her: Ummmmm...you currently are not assigned a case manager.

Me: (still feeling calm...and proud that I am) Okay...well let me call the patient advocate then.

Click

Second call

Her: How may I direct your call?

Me: Patient advocate please.

Her: (forwarded call w/o so much as a *sure...glad to help*)

Me: Left message

Third call

Me: (dial Geneticist to reapply for insurance approval so that we can finally get started on that!) Yes, this is regarding Trevor Foltz. I was just hoping you could resubmitt the paper work for insurance approval?

Her: Let me pull up the file. Okay I have all the paper work ready to go.

Me: (inwardly cheering cause that was SO easy!) Great thanks!

Fourth call

Me: (dialing Trevor's ENT because he's scheduled for tubes on Weds and I want to make sure all the insurance bases are covered)

Her: (answering machine)

Me: (so figures) left message

Fifth call

Me: (dialing voice mail cause evidently a call got missed in phone tag central)

Her: This is EI...do you have May 13th open for a PT appointment?

Me: (amazed that I have that week almost totally open!)

Sixth call

Me: EI case manager please

Bristel: (pulling my shirt and begging to get dressed)

Me: (annoyed) Shhhhhhhhh...mommy's on the phone

Bristel: (skulked sniffling to the stairs)

Me: left a voice mail confirming the date

Click

Me: (find my duaghter sitting on the stairs wearing a very cute poochy face)

Bristel: Mommy...you hurt my feelings!

Me: I'm sorry sweetie. I was on the phone...come here.

Snuggles make everything better!

Now...I'm off to brush my teeth. Paint my face. And pile the kids & Grams in the car to run errands.

All that AND a blog post!

Not bad before noon!

You know you're impressed!

Comments

Mama Skates said…
u're so funny! and yes, very impressed! ;0)
May 5, 2008 at 2:33 PM
Danielle said…
lol thanks Sharon!

You're totally my new BFF...cause you think I'm funny! *wink*

...danielle
May 6, 2008 at 8:37 AM
Post a Comment

Popular posts from this blog

No, I don’t know him personally

  I’ve had several emails today asking if I know Mike W. of Marissa’s Bunny personally.    Trevy’s blog was linked on her site.  Although it’s not now.     I’ve posted here and there at his request.  Because…well…we’re a community.  Us IS families.  And Marissa is wicked cute.  Her daddy has a way with words.  Also who wouldn’t want the world to know about an iPad give-away?    But aside from that…I know about as much as you do.    We’ve never met in person.    Our only communication has been cyber.    I’m a ginormous sap and as such would love to believe that all is right.  That the sweet, beautiful families who were promised iPads will be getting them tonight.  Tomorrow at the latest.  That no one has been lied to.  That the personal thank you for your generosity email I sent him on behalf of other IS families I’ve grown to love and was thrilled to learn w...
23 comments
Read more

the great answer hunt in the land of Infantile Spasms

If I've said it once... I've thought it a million times more. How it's like the more I research...and discover...about IS. The more blurry everything becomes. For every answer found. A dozen questions are unearthed. Remember our whole ARX saga ? Yeah...that threw me for a loop. So much so...that I never went on to post the end of the story. Thus far... See...the unbelievable in the world of genes happened. Because this is IS-ville after all. After Dr. Genes sampled Trevy's ARX gene on a whim...a whim which revealed an unkown (meaning the first time this specific change was found) mild mutation...she proceeded to send Toby's blood off to mad scientist central. With assurances that this was totally unnecessary . She was convinced that Trevor's ARX mutation was the underlying cause of his Infantile Spasms. And that Typical Toby...would prove to be just that. Typical...at least in all areas mutate-able. And yet...Toby's ARX blood sample revealed THE SAME MIL...
14 comments
Read more

I sure hope...

they grow back curly! Saw the "unknown" flashing on the face of my cell phone and knew who it was. Who it had to be. Dr. Fellow. My eyes met Grams' and I nodded. Grams has a pool, see. For super hot days like today. We're also having a septic installed. Which meant no water or facilities at my place. But those weren't really the reasons I was there. Close to mom. The purple ringing thing in my hand was. Only I wasn't prepared for it to be ringing SO darn soon. Shortly after lunch instead of dinner! I swallowed. Took a deep breath. And clicked connect. Dr. Fellow has a very nice phone tone. Clear. Hint of compassion. If only a stitch of humor were added...it'd be heavenly. But there was no humor. Just business. He's very direct. I'm learning that about him. Which explains his short hello. Followed by immediately pushing into the news. Being that it was a unanimous consensus. The entire surgical committee feels Trevor is a good candidate. And then p...
27 comments
Read more